• Notes From the Journey

    Glad that you've stopped in. Here you'll find my thoughts and opinions on education, IT, family, travel and other items I'm pondering at the keyboard.

    Constructive comments and respectful debate and welcome and encouraged.

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Trusting others to protect you in a world where everything is connected.

The weekend before I wrote this post, Mat Honan, an otherwise savvy computer user and author, had his digital life erased. Why, did the hacker(s) target him you ask? According to Mat, “He said the hack was simply a grab for my three-character Twitter handle.” Really? So it’s just not possible to figure out why anyone … Continue reading

Customer Service Perfection

Duty Calls Leaving the parking garage of my office, I called home. My wife and daughters had been getting ready for a vacation this weekend and would I mind getting dinner for everyone? My day has been difficult, my team has wrestled with a hardware failure of one of our databases and most of the … Continue reading

What leverage, exactly?

A real estate deal… Late yesterday news came of Google buying the building in which they house their New York offices. The property is located at 111 8th street on the border of Chelsea and the Meat Packing district and has over 2.9 million sq. ft. of space.